Remote Support

Adept can provide your home or business with premium IT support wherever you are, as long as you have a working internet connection.
This saves on cost for both technician and client and provides a very convenient solution.

 

Issues we can resolve remotely:

Slow Computer

Virus

Outlook Email Issues

Data Recovery (Deleted Files)

Corrupt File Systems

Any Software Issues

Networking Errors

and much more..

 

Is it secure?

We use the very best internet conferencing technology, Connectwise. All connections are encrypted, once you have disconnected from us we cannot gain access back to your system and neither can anybody else.

 

How much does it cost?

Remote support costs £30 per hour for Business customers and you will be invoiced at the end of the work.
For home users, blocks are available to purchase below and have to be paid upfront online.

1 Hour Remote Support Session: £30

2 Hours Remote Support Session: £55

3 Hours Remote Support Session: £80

4 Hours Remote Support Session: £105

 

How do I connect?

Contact us to book an appointment via telephone or online contact form below. We will then send you an online invoice via email which you can pay via debit card. Already paid?

Click here to go to our remote support dashboard, choose your name from the list and click connect.

 

Call us on 07791545145 or fill out the form below to initiate your remote support session.